Carpet Cleaning


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Questions to Ask Your Carpet Cleaning Company

Unfortunately, when you need your carpet cleaned, not all companies will do the job as you expect. They may come late, the carpet may look minimally better than it did before, and when they leave your house, you’re left with more questions than answers and end up looking for another company or even worse, decide that it’s better off to just replace the carpet completely. Not only does this take up your time, but money. So when you’re looking for a reliable carpet cleaning service, make sure to ask them these questions to ensure that they are qualified and have the right equipment to handle the job.

Carpet Cleaning Services San AntonioDo You Offer Free Estimates?

Many San Antonio carpet cleaners will provide a free estimate before coming to complete the job. But when you do receive an estimate, make sure it’s in writing as well. The last thing you want is for them to tack on additional services that you didn’t ask for or to be surprised with fees that you weren’t aware of. With a written estimate, you’ll see exactly what is getting done and you’ll also have a list to reference to make sure that everything was completed.

Are Your Technicians Certified by the Institute of Inspection, Cleaning, and Restoration Certification (IICRC)?

A technician that is certified by IICRC will have extensive, hands-on training and they will have needed to pass a test. With a certified technician who is experienced with inspecting, cleaning, and restoring, you know you’re getting the best possible clean for your carpet and you’ll know that you’re keeping your home as clean as possible. If a carpet cleaning service doesn’t employ certified technicians, consider moving on to another.

Do You Have References?

You know you’ll have peace of mind about getting your carpet cleaned when you know that the company has a list of satisfied customers. You may not even have to contact any previous customers, the fact that they produced a list may be a good enough sign. But if you want confirmation, feel free to give them a call!

Are Your Technicians Insured?

Accidents do happen, but when it’s a carpet cleaning employee getting hurt in your home, without insurance, the homeowner could be liable. Worrying about getting a clean carpet is bad enough, you shouldn’t have to worry about the safety of the employees. With an insured carpet cleaning service, if anything were to happen, the costs will be on them.

Carpet Cleaning Services San Antonio

If you’re shopping around for a carpet cleaning service, be sure that they’re asking these questions to your satisfaction. If something seems off, don’t stress about moving on to another. With Steam Master Cleaning in San Antonio, you can be confident knowing you’re hiring a professional, reliable, and safe company. We will provide you with a thorough cleaning and we also offer a variety of other services to help your home look it’s best. Whether you need the carpet steam cleaned, the tile and grout refreshed, the air duct cleaned, or even your mattress cleaned, we will be there for you with trained and friendly technicians.


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This was the first time I’ve had my carpets professionally cleaned. Fred Martinez did an excellent job. He was very professional, courteous and efficient. I would recommend this company and Fred Martinez to everyone.
Fast and friendly customer service! I’ve used this company many times over the years (we have pets) and they do such an excellent job cleaning the carpet. They are very reliable and were able to accomadate our tight schedule!
Athena H.
Fred was super pleasant and professional. He thoroughly explained the cleaning process and answered all questions. I’m very happy with the finished product and will definitely be a return customer. Thanks Fred-my carpet looks brand new again..
Renee C.