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3 Things To Look For In A Water Restoration Company

When it comes to dealing with a flooded home, choosing the right water restoration company is crucial! Not only does the foundation of your home depend on it, but so does the health and well-being of your own beloved family! You should feel confident in the water restoration company that you choose to work with. So, should you ever experience the disaster of a water damage emergency, here are three crucial factors we suggest to use when choosing a water restoration company:

What Services Are Being Offered?

It is hard to believe that not all water restoration companies offer the same set of services. But, unfortunately, that can sometimes be the case. It is important to do some quick research to ensure that the restoration company you choose offers the following services according to industry standards:

  • Water extraction:
    • This, as you might imagine, is the first step in restoring your home to its former glory. This step takes knowledge and expertise in ensuring that safety techniques are being used. Not only should the restoration company you choose be knowledgeable, but they should also be prompt in removing any standing water as quickly as possible, so as to avoid as much damage as possible.
  • Drying:
    • Thorough drying is a critical piece in preventing further damage and to avoid the potential of mold growth. Should your water restoration company fail to completely dry your home after a flood, mold can begin to grow in hidden area as a result of excess moisture.
  • Carpet cleaning:
    • Any restoration company would do right by you to inspect all carpeted and floor areas to determine the best way to move forward. In some cases, this would require you to replace flooring, but a trustworthy water restoration company would only recommend such a thing if it was needed. Otherwise, it would be good practice for a water restoration company to provide carpet cleaning services after the occurrence of a flood.
  • Mold Removal:
    • Whatever water restoration company you choose, you will want to ensure they do a comprehensive walk-through to inspect for mold in all affected areas of the flood. The services of a professional water restoration company can rid your home of present mold—thereby protecting the health of your family.

What Is The Company’s Availability?

You would be wise to choose a water restoration company that offers 24/7 services in the middle of a flood emergency. It would do you nor your house any good to wait until traditional business hours to seek water restoration support. In fact, waiting any longer than you need to could result in lasting damage to your home — which could result in extremely expensive repairs. For this reason, the ideal water restoration company would be available at 2 a.m. on a Saturday morning, or any other time of the week to support you in the middle of a flood crisis.

Are They Trained?

It takes more than just the right equipment to restore your home after a flood; it takes skilled, experienced, and trained individuals to address your needs with immediate attention. This requires technicians to be knowledgeable about processes and potential health risks, compassionate toward the emotional toll on clients, and problem-solvers to respond as quickly as possible to diminish damage to your home.

This would also include approaching any water emergency with a clear plan of action. Water restoration companies that have an emergency checklist will likely respond to those situations more quickly. After all, getting your home back to working order as quickly as possible should always be priority!

Trust A Reliable Water Restoration Company

When you are faced with the impact of a flood emergency, you need a water restoration company that you can trust and rely on. Lean on Steam Master Cleaning And Restoration of San Antonio to compassionately care for your family but offering you the water restoration services you need. At Steam Master Cleaning and Restoration, we use state-of-the-art equipment and techniques to get your home up and running again. We have an arsenal of equipment to get the job quickly and thoroughly. Our water restoration team is available 24/7 to support your family in that time of need.


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This was the first time I’ve had my carpets professionally cleaned. Fred Martinez did an excellent job. He was very professional, courteous and efficient. I would recommend this company and Fred Martinez to everyone.
Fast and friendly customer service! I’ve used this company many times over the years (we have pets) and they do such an excellent job cleaning the carpet. They are very reliable and were able to accomadate our tight schedule!
Athena H.
Fred was super pleasant and professional. He thoroughly explained the cleaning process and answered all questions. I’m very happy with the finished product and will definitely be a return customer. Thanks Fred-my carpet looks brand new again..
Renee C.